Privacy Policy

Hail Recovery Roofing Team ("we," "us," or "our") respects your privacy. This policy describes what information we collect when you visit our website, request a roof inspection, or opt into our SMS messaging program, and how we use and protect it. By using our website or services, you agree to the practices described here.

We collect information you voluntarily provide, including:

• Name, email address, and property address from our booking and contact forms.
• Phone number — always optional. We never require a phone number to submit a request.
• SMS consent preferences (transactional and marketing).
• Messages you send us and details about your roofing project.

We may also collect standard technical information such as browser type, pages visited, and referring URLs to improve our website.

When you opt in, we may send you text messages for appointment confirmations, service reminders, and (with separate marketing consent) special offers. Message frequency is approximately 3–5 messages per month. Message and data rates may apply. You can opt out at any time by replying STOP.

• To respond to inquiries and schedule roof inspections.
• To send transactional messages about your service appointment.
• To send marketing offers only when you have separately consented.
• To improve our services, website, and customer experience.
• To comply with legal obligations.

We use SSL encryption to protect information transmitted through our website and reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission over the internet is completely secure, but we work to protect your information using industry-standard practices.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

You can opt out of SMS messaging at any time:

• Reply STOP to any message to unsubscribe.
• Contact us directly at (208) 867-7888 or hailrecoveryteam@gmail.com.

After opting out, you may still receive transactional messages related to an active service request.

We do not engage in lead-generation brokering, affiliate marketing, or the sale of contact data. Your information is used solely by Hail Recovery Roofing Team to provide roofing services and related communications you have consented to. We do not share SMS opt-in data with third parties for marketing purposes.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Request a portable copy of your data.

To exercise any of these rights, contact us using the information in Section 12.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. We encourage you to review this policy periodically. The "Last updated" date at the top reflects the most recent revision.